Hotel Metropol & Spa Zermatt | Pool * Spa * Free Shuttle

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Key details

About the Hotel

Matterstrasse 9, Zermatt, 3920

Steps from the Parish Church of St. Mauritius

Perfect

9.2

9.8

/10

5.0

4.7

Loved by Hotel Metropol & Spa Zermatt guests

Amazing breakfasts

Comfy bed

Beautiful view

Lovely pool

Friendly staff

Clean rooms

"Free access to swimming pool, Jacuzzi, and sauna with Matterhorn view."

Jun from Singapore

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"The hotel offers spa and wellness facilities, modern gym, and a heated swimming pool."

Gur from Israel

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"The views, the swimming pool/spa, the proximity to everything, the services, the room size and the friendliness of the staff, everything was perfect."

Hailin

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4-star family hotel with stunning Matterhorn views

Wellness and Relaxation

Hotel Metropol & Spa Zermatt offers a comprehensive wellness area that includes a swimming pool, sauna, steam bath, and jacuzzi. Guests can enjoy breathtaking views of the Matterhorn while relaxing in the spa facilities. The wellness center is complemented by various massage treatments available for an additional charge.

Dining Options

The hotel features a culinary experience led by Chef Bruno, presenting regional delicacies and international cuisine. Guests can enjoy an extensive buffet with an organic breakfast bar and an a la carte menu for evening meals. Half-board options are available at a rate of CHF 55.00 per person per day, ensuring a convenient dining experience.

Family-Friendly Accommodations

Family rooms and accommodations are designed to cater to families, with discounts available for children sharing rooms with adults. Families can take advantage of special prices starting for stays of four nights during the summer. Children up to 15.99 years stay for free when sharing a room with two adults.

Ideal Location

Hotel Metropol & Spa is situated in Zermatt, a car-free resort, allowing guests to enjoy fresh mountain air while engaging in outdoor activities such as skiing and hiking. The hotel offers a complimentary transfer from the train station during the day. Zermatt provides an excellent base for winter sports, with access to 350 kilometers of ski slopes.

Entertainment Options

The hotel hosts local performances, including live music by Zermatt band Wintershome and pianist Elia Gasser. An auditorium with 448 seats enhances the experience by providing proximity to the performers. Guests can enjoy a variety of entertainment options during their stay.

Highlights

Wellness: spa area with sauna

Dining: extensive buffet with organic breakfast bar

Family-Friendly: 2 children up to 15.99 years stay free

Location: car-free tourist destinations in Switzerland

Must-do experiences

Take the Gornergrat train for breathtaking Matterhorn views.
Sample Swiss cheese fondue at Restaurant Whymper-Stube.
Visit the Matterhorn Museum to learn about Zermatt's history.
Explore the beautiful trails of the Five Lakes Walk in summer.
Don't miss the 360° views from the Klein Matterhorn cable car.

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Single Room Riverside
2 persons
15 sq. feet
1 Single bed
Heating
Coffee machine
room details
Standard Double or Twin Room
2 persons
19 sq. feet
2 Single beds
Balcony
Bathtub
room details
Standard Suite
2 persons
25 sq. feet
1 Double bed
Bathtub
Heating
room details

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Check Dates & Room Rates

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September 2026 - September 2027

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Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Perfect

9.1/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
No pets allowed
Luggage storage
Ski storage
Lift
Currency exchange
Key card access

Sports & Fitness

Fitness centre
Ski school
Hiking
Cycling
Tennis court
Golf course
Table tennis

Guest Parking

Electric kettle

Services

Free shuttle service
Room service
Housekeeping
Laundry
Shops/Commercial services
Shoe shine service

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cots
Children's play area

Spa & Leisure

Seasonal indoor pool
Heated swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi
Massage
Pool with view

Room features

Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Hotel Metropol & Spa Zermatt, the dining experience is a celebration of regional flavors and comforting ambiance. Guests can unwind in a cozy, inviting setting, perfect for relishing the culinary creations of a talented team of chefs who showcase the best of local delicacies.

Restaurant #1
Regional delicacies
Ambiance
A warm and relaxed atmosphere, ideal for evening gatherings after a day of adventure.
Key Offerings
Enjoy expertly crafted dishes that highlight the local cuisine, designed to spoil every palate. The chefs' focus on authentic flavors ensures a dining experience that resonates with comfort and delight.
Reservation
Recommended.
Hours vary.

Hotel Metropol & Spa Zermatt Location

Matterstrasse 9, Zermatt, 3920

Explore Zermatt

Local Highlights

Matterhorn Museum

5 minutes' walk

A tribute to Zermatt's mountaineering history, featuring exhibits on the first ascent of the Matterhorn.

Mountaineer's Cemetery

5 minutes' walk

A somber yet beautiful site paying homage to climbers who lost their lives in the mountains.

Forest Fun-Park Zermatt

16 minutes' walk

An adventure park offering zip lines and climbing courses, ideal for families and thrill-seekers.

Gorner Gorge

20 minutes' walk

A stunning natural gorge with a waterfall and unique rock formations, perfect for photography.

Hiking to Sunnegga

30 minutes' walk

A scenic hike leading to panoramic mountain views; accessible with marked trails in summer.

Skiing at Sunnegga

10 minutes' drive

A popular skiing destination with slopes for all levels, rental services available nearby.

Yoga Retreats

10 minutes' walk

Relaxing yoga sessions offered in various local studios, focusing on wellness and mindfulness.

Fuchs Bistro and Bakery

2 minutes' walk

Casual atmosphere with a range of pastries and local dishes; perfect for breakfast or a light lunch.

Parnass Restaurant

3 minutes' walk

Cozy dining featuring Swiss and international cuisine; known for its fondue and seasonal menus.

Ristorante Vieux-Valais da Nico

3 minutes' walk

Italian specialties in a warm, rustic setting; popular for homemade pasta and wood-fired pizzas.

Zermatt Music Festival

5 minutes' walk

Annual event featuring classical music concerts; enjoy performances from local and international artists.

The Crazy Horse Zermatt

5 minutes' walk

A lively bar with live music and a welcoming vibe, perfect for a fun night out with friends or family.

Getting around

City Centre
Zermatt 3 min · 700 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 5 min · 1400 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.3 mi

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Property information and rules

Check-in

from 15:00-21:00

Check-out

from 07:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian, Portuguese, Polish

Year renovated:

2006

Number of floors:

Number of rooms:

Former name

Metropol Hotel

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review score

Based on 258 verified reviews

9.3 /10

Perfect

97 %

Recommend

Breakfast

8.9/10

Cleanliness

9.4/10

Comfort

9.4/10

Facilities

9.1/10

Free WiFi

9.4/10

Location

9.7/10

Paid Wi-Fi

7.9/10

Staff

9.8/10

Value for money

8.8/10

Pros

Matterhorn view

Helpful staff

Spacious room

Spa area

Cons

Soft mattress

Cold pool

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Questions of the users

About Hotel Metropol & Spa Zermatt

What room options provide the best vantage point to admire the Matterhorn?

12 May 2024

The superior room facing the south side offers a direct view of the Matterhorn for optimal sightseeing.

Is there a shuttle service available from the train station to the hotel?

15 June 2024

A complimentary pick-up service is provided daily from 07:30 to 18:00, ensuring easy access from the Zermatt train station.

Are air-conditioned rooms available at the hotel?

3 September 2024

Air conditioning is not available in any of the hotel rooms.

Can guests enjoy spa and wellness facilities at no extra cost?

28 October 2024

Yes, access to the spa, including facilities like the pool, jacuzzi, sauna, and steam bath, is included in the room rate.

How long does it take to walk from the hotel to the train station, especially with luggage?

5 November 2024

The hotel is approximately 800 meters from the train station, which takes about 10 minutes to walk.

What accommodations are available for an additional guest staying in a suite?

16 December 2024

For the third guest in the junior suite, a sofa bed will be provided for their comfort.

What breakfast options does the hotel offer to start the day?

4 January 2025

An extensive breakfast buffet is served, featuring a variety of organic options to cater to different preferences.

Are there family-friendly pricing options available?

14 February 2025

Special rates are available for children, with free stays for those under 6 years old when sharing a room with two adults.

What local attractions are recommended for activities in Zermatt?

25 March 2025

Zermatt is a car-free destination, offering stunning winter sports, hiking trails, and scenic views of the Matterhorn, perfect for outdoor enthusiasts.