Hotel Metropol & Spa Zermatt | City stay in Zermatt | Book Now

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Key details

About the Hotel

Matterstrasse 9, Zermatt, Switzerland, 3920

Steps from the Parish Church of St. Mauritius

Perfect

9.2

9.8

/10

5.0

Loved by Hotel Metropol & Spa Zermatt guests

Amazing breakfasts
Comfy bed
Beautiful view
Lovely pool
Friendly staff
Clean rooms

"Free access to swimming pool, Jacuzzi, and sauna with Matterhorn view."

Jun from Singapore

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"The hotel offers spa and wellness facilities, modern gym, and a heated swimming pool."

Gur from Israel

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"The views, the swimming pool/spa, the proximity to everything, the services, the room size and the friendliness of the staff, everything was perfect."

Hailin

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Amenities

Hotel Metropol & Spa Zermatt offers an expansive wellness area that includes a sauna, steam bath, jacuzzis, and an indoor swimming pool. The wellness center provides breathtaking views of the Matterhorn, creating a serene relaxation experience. Guests can also enjoy a fitness room equipped with various exercise machines.

Rooms

The hotel features a variety of comfortable rooms with stunning Matterhorn views, designed to accommodate different needs. Options include family rooms with connecting doors and superior rooms with balconies. Additional amenities in the rooms include minibars, safes, and cozy bathrobes.

Dining

Dining at Hotel Metropol & Spa Zermatt includes an extensive buffet breakfast with an organic selection. Guests have the option to enjoy half-board services, featuring regional delicacies prepared by Chef Bruno. A la carte dining is also available, offering Swiss specialties such as fondue and raclette.

Wellness

The wellness area invites guests to rejuvenate with various treatments, including massages and spa therapies at an additional charge. A heated indoor swimming pool includes a counter-current system for enhanced relaxation. The facility also incorporates Kneipp cold-water baths for invigorating wellness experiences.

Family-friendly Accommodations

Children benefit from special pricing when staying with parents, with two children up to 15.99 years staying free in family rooms. The hotel provides amenities tailored for families, ensuring comfort during their stay. Various activities available nearby cater to both adults and children alike.

Highlights

Location: Car-free tourist destination with crystal clear air

Rooms: Family rooms with connecting doors

Dining: A la carte dining with Swiss specialties

Wellness: Heated indoor swimming pool with Matterhorn view

Must-do experiences

Take the Gornergrat train for breathtaking Matterhorn views.
Sample Swiss cheese fondue at Restaurant Whymper-Stube.
Visit the Matterhorn Museum to learn about Zermatt's history.
Explore the beautiful trails of the Five Lakes Walk in summer.
Don't miss the 360° views from the Klein Matterhorn cable car.

Location: Perfect

9.7/10Review score

See hotel location on map

Guest Emotional Experience

Away at HomeWelcome Home

“We were made to feel so welcome in this family-run hotel.”

keith1000358 from United Kingdom

Shine on SocialsPicture Perfect

“The view from the balcony is amazing - took some really nice pics with the Matterhorn.”

Jinen from United States

Safe HavenCared For

“I broke my leg first day, so I ended up spending next 5 days mostly in the hotel and all the employees were so nice and helpful.”

Petar from Serbia

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Standard Double or Twin Room

2 persons

205 sq. feet

2 Single beds

Coffee machine

Heating

room details

Economy Twin Room

2 persons

195 sq. feet

2 Single beds

Coffee machine

Heating

room details

Standard Suite

2 persons

270 sq. feet

1 Double bed

Coffee machine

Heating

room details

Superior Double or Twin Room Matterhorn View

2 persons

260 sq. feet

2 Single beds

Coffee machine

Heating

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Perfect

9.2/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
No pets allowed
Luggage storage
Ski storage
Lift
Currency exchange
Key card access

Sports & Fitness

Fitness centre
Ski school
Hiking
Cycling
Tennis court
Golf course
Table tennis

Services

Free shuttle service
Room service
Housekeeping
Laundry
Shops/Commercial services
Shoe shine service

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cots
Children's play area

Spa & Leisure

Seasonal indoor pool
Heated swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi
Massage
Pool with view

Room features

Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Hotel Metropol & Spa Zermatt, the dining experience is a celebration of regional flavors and comforting ambiance. Guests can unwind in a cozy, inviting setting, perfect for relishing the culinary creations of a talented team of chefs who showcase the best of local delicacies.

Restaurant #1

Regional delicacies

Ambiance

A warm and relaxed atmosphere, ideal for evening gatherings after a day of adventure.

Key Offerings

Enjoy expertly crafted dishes that highlight the local cuisine, designed to spoil every palate. The chefs' focus on authentic flavors ensures a dining experience that resonates with comfort and delight.

Reservation

Recommended.

Hours vary.

Hotel Metropol & Spa Zermatt Location

Matterstrasse 9, Zermatt, Switzerland, 3920

Map view

Matterstrasse 9, Zermatt, Switzerland, 3920

City landmarks

Landmark

The Matterhorn

1.2 mi

Landmark

Sunnegga

1.5 mi

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

1.2 mi

Landmark

Gorner Gorge

1.1 mi

Theme Park

Forest Fun-Park Zermatt

4200 ft

Ski Area

Wolli park for beginners Sunnegga

1.4 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.0 mi

Beach

Leisee

1.6 mi

Garden

Ricola Herb Garden

1.3 mi

Garden

Dossen Glacier Garden

2.0 mi

Beach

Grunsee

2.0 mi

Church

Kapelle Riffelberg "Bruder Klaus"

2.1 mi

Ski Area

Gornergrat

3.1 mi

Bridge

Hangebrucke

2.0 mi

Landmark

Zmutt Glacier

1.9 mi

Landmark

Zmutt

1.9 mi

Nearby

Museum

Matterhorn Museum

1200 ft

Cemetery

Mountaineer's Cemetery

1200 ft

Church

St Peter's English Church

1300 ft

Bridge

Photopoint Kirchbrucke bridge

1100 ft

Church

Parish Church of St. Mauritius

900 ft

Bahnhofstrasse

Walk of Climb

1100 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

700 ft

Stellisee 3920 Zermatt

Stellisee

1400 ft

Hohbalmen

1600 ft

Castor Mountain

1600 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

900 ft

Murmeli Brunnen

1000 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

1000 ft

Denner Partner

1500 ft

Restaurants

Snowboat

300 ft

Vispastrasse 20

Ristorante Vieux-Valais da Nico

800 ft

Hofmattstrasse 16

Chalet da Giuseppe

300 ft

Vispastrasse 26

Parnass Restaurant

600 ft

Vispastrasse 4 Hotel Parnass

Fuchs Bistro and Bakery

500 ft

Getwingstrasse 24 3920 Zermatt

Le Gourmand

800 ft

Hofmattstrasse 7

L'Atelier Grandsire

600 ft

Getwingstrasse 20

Cafe Serac

900 ft

Hofmattstrasse 7

Harry's Ski Bar

500 ft

Hinterdorfstrasse 53

Walliserkanne

1400 ft

32 Bahnhofstrasse

Explore Zermatt

Local Highlights

Matterhorn Museum

5 minutes' walk

A tribute to Zermatt's mountaineering history, featuring exhibits on the first ascent of the Matterhorn.

Mountaineer's Cemetery

5 minutes' walk

A somber yet beautiful site paying homage to climbers who lost their lives in the mountains.

Forest Fun-Park Zermatt

16 minutes' walk

An adventure park offering zip lines and climbing courses, ideal for families and thrill-seekers.

Gorner Gorge

20 minutes' walk

A stunning natural gorge with a waterfall and unique rock formations, perfect for photography.

Hiking to Sunnegga

30 minutes' walk

A scenic hike leading to panoramic mountain views; accessible with marked trails in summer.

Skiing at Sunnegga

10 minutes' drive

A popular skiing destination with slopes for all levels, rental services available nearby.

Yoga Retreats

10 minutes' walk

Relaxing yoga sessions offered in various local studios, focusing on wellness and mindfulness.

Fuchs Bistro and Bakery

2 minutes' walk

Casual atmosphere with a range of pastries and local dishes; perfect for breakfast or a light lunch.

Parnass Restaurant

3 minutes' walk

Cozy dining featuring Swiss and international cuisine; known for its fondue and seasonal menus.

Ristorante Vieux-Valais da Nico

3 minutes' walk

Italian specialties in a warm, rustic setting; popular for homemade pasta and wood-fired pizzas.

Zermatt Music Festival

5 minutes' walk

Annual event featuring classical music concerts; enjoy performances from local and international artists.

The Crazy Horse Zermatt

5 minutes' walk

A lively bar with live music and a welcoming vibe, perfect for a fun night out with friends or family.

Getting around

City Centre

Zermatt3 min · 700 ft

Airports

Sion Airport (SIR)116 min · 47.8 mi

Agno Airport (LUG)243 min · 100.5 mi

Train

Zermatt railway station5 min · 1400 ft

Train2 min · 400 ft

Bus

Bus stop18 min · 7.3 mi

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Property information and rules

Check-in

from 15:00-21:00

Check-out

from 07:00-11:00

Guest Parking

No parking available.

Internet

is available in for free.

Breakfast

The hotel Metropol & Spa Zermatt provides visitors with a free full breakfast.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian, Portuguese, Polish

Year renovated:

2006

Number of floors:

Number of rooms:

Former name

Metropol Hotel

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review score

Based on 263 verified reviews

9.3/10

Perfect

98%

Recommend

Breakfast

8.8/10

Cleanliness

9.4/10

Comfort

9.4/10

Facilities

9.2/10

Free Wi-Fi

8.7/10

Location

9.7/10

Paid Wi-Fi

7.9/10

Staff

9.8/10

Value for money

8.9/10

Pros

Matterhorn view

Helpful staff

Spacious room

Spa area

Cons

Soft mattress

Cold pool

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Hotel Metropol & Spa Zermatt

What room options provide the best vantage point to admire the Matterhorn?

12 May 2024

The superior room facing the south side offers a direct view of the Matterhorn for optimal sightseeing.

Is there a shuttle service available from the train station to the hotel?

15 June 2024

A complimentary pick-up service is provided daily from 07:30 to 18:00, ensuring easy access from the Zermatt train station.

Will breakfast be served at the hotel during current COVID-19 regulations?

22 July 2024

Yes, the hotel restaurants are open for guests, providing breakfast and other meals as per the guidelines.

Are air-conditioned rooms available at the hotel?

3 September 2024

Air conditioning is not available in any of the hotel rooms.

Can guests enjoy spa and wellness facilities at no extra cost?

28 October 2024

Yes, access to the spa, including facilities like the pool, jacuzzi, sauna, and steam bath, is included in the room rate.

How long does it take to walk from the hotel to the train station, especially with luggage?

5 November 2024

The hotel is approximately 800 meters from the train station, which takes about 10 minutes to walk.

What accommodations are available for an additional guest staying in a suite?

16 December 2024

For the third guest in the junior suite, a sofa bed will be provided for their comfort.

What breakfast options does the hotel offer to start the day?

4 January 2025

An extensive breakfast buffet is served, featuring a variety of organic options to cater to different preferences.

Are there family-friendly pricing options available?

14 February 2025

Special rates are available for children, with free stays for those under 6 years old when sharing a room with two adults.

What local attractions are recommended for activities in Zermatt?

25 March 2025

Zermatt is a car-free destination, offering stunning winter sports, hiking trails, and scenic views of the Matterhorn, perfect for outdoor enthusiasts.